Why won't my page editor load after customizing button code?

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Why won't my page editor load after customizing button code?

cfahms
Excursionist
18 0 4

I tried to add some code to my website to customize button colors etc. Unfortunately I noticed that the text disappeared in the "Buy it Now" button. When I returned to the site editor in shopify, I receive this message and can no longer access the editor.

Screenshot 2023-07-11 at 9.47.44 AM.png

Accepted Solution (1)

Erin
Shopify Staff (Retired)
1116 138 191

This is an accepted solution.

Hi, @cfahms. I'm happy to share some information to help you out with this! Is this only happening when you try to enter the theme editor for the theme you're currently editing or do you see this error with all themes? Also, are you able to view your online store at the moment or is that showing you an error as well?

 

There are a few different reasons this error could appear. Without being able to see your account settings it's hard to say the exact cause. I can look into it here as much as possible, but for more help with this it's best if you contact our support team on this page. While we can't see your account information here over the Shopify Community, if you contact us through the page I shared we'd be able to review this with you in much more detail.

 

Please let me know if you have any questions in the meantime!

Erin | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 2 (2)

Erin
Shopify Staff (Retired)
1116 138 191

This is an accepted solution.

Hi, @cfahms. I'm happy to share some information to help you out with this! Is this only happening when you try to enter the theme editor for the theme you're currently editing or do you see this error with all themes? Also, are you able to view your online store at the moment or is that showing you an error as well?

 

There are a few different reasons this error could appear. Without being able to see your account settings it's hard to say the exact cause. I can look into it here as much as possible, but for more help with this it's best if you contact our support team on this page. While we can't see your account information here over the Shopify Community, if you contact us through the page I shared we'd be able to review this with you in much more detail.

 

Please let me know if you have any questions in the meantime!

Erin | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

cfahms
Excursionist
18 0 4

I updated to the new version of the craft theme and everything is resolved