Re: changes not saving bug

Solved

Why won't my payment page changes save on my new store?

kb422
Tourist
7 1 5

I just replied to this thread:

 

https://community.shopify.com/c/shopify-discussions/changes-not-saving/m-p/1487873

 

I thought it would show up under today's discussions but seems hidden so I am posting here.  

 

I try to make changes to the payment page under settings but it won't make my changes.   I tried clearing cookies, cache and tried in different web browsers and lastly in the mobile app.  Seems like this bug is back.  Can you fix?  I can't do anything if nothing saves...I tested by updating my "store details" setting and that worked fine so perhaps this is just a problem with the payments page?

 

One more thought.  I just set up my store and put my credit card in, etc. but perhaps because I am a new store I can't make changes for a few days until you verify my account more?  I am trying to update the "customer statement descriptor" that appears on customer's credit card statements.

 

Unsaved changes

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Accepted Solution (1)
kb422
Tourist
7 1 5

This is an accepted solution.

I wanted to test my period vs & solution.  They both were accepted this morning so having a & or . period works fine.  So that must mean last night the system just was not working right.  Great news!  Though super frustrating last night.

View solution in original post

Replies 2 (2)

kb422
Tourist
7 1 5

I figured this out.  Your system did not like my & sign.  Also had a period maybe that would have been ok but my guess is it was the & sign.  No need to reply all fixed!

kb422
Tourist
7 1 5

This is an accepted solution.

I wanted to test my period vs & solution.  They both were accepted this morning so having a & or . period works fine.  So that must mean last night the system just was not working right.  Great news!  Though super frustrating last night.