Why won't my website connect to Shopify?

thehobosapien
Visitor
1 0 0

This is my A record and CNAME:

thehobosapien_0-1706021139562.png

thehobosapien_1-1706021156314.png

 

My shopify still shows:

thehobosapien_2-1706021203418.png

 

Here's my shopify store:

thehobosapien_3-1706021232637.png

 

I also tried CNAME shops.myshopify.com

 

Reply 1 (1)

Mac
Shopify Staff
1674 170 271

Hi, @thehobosapien!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

 

I appreciate you for taking the time to outline your situation and share the relevant screenshots. It appears as though you are looking to connect a third party to your store, and are having a few DNS errors. You will wan to pay special attention to the host names like "@" and "www" when inputting your DNS options.  Kindly follow the steps below:

  1. On your domain provider’s website, log in to your account.
  2. Find the DNS settings or domain management area.
  3. Change the following records:
    1. Point the A record to the Shopify IP address 23.227.38.65.
    2. If necessary, change the Host name to the @ symbol.
    3. Delete any other A records on the domain if there are any present.
    4. Point the CNAME record with the name www to shops.myshopify.com.. Be sure to include the period at the end of the domain.
    5. Save your changes.

Please note, that edits to your DNS settings will take up to 48 hours to fully propagate. During this time, feel free to review The General Checklist as it is a great tool that will ensure that you have your Shopify store all set up and ready for customers to make purchases on.

 

Let me know how that goes!

Mac | Social Care @ Shopify 
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