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window.Shopify.checkout object not present on order confirmation page

drs997
Shopify Partner
15 0 3

Hello,

 

Any idea why "window.Shopify.checkout" object may not be present on the order status/confirmation page? This appears to affect some stores. See below section, that I am talking about:

 

drs997_0-1677485133750.png

Than you for your help!

 

Replies 3 (3)
randomdude1
Shopify Partner
5 0 1

Did you come to know why window.Shopify.checkout doesn't exist any more? 

1080
Shopify Partner
278 8 39

@randomdude1  thanks lot, then what other way to track the checkout event ??

Sherki
Shopify Partner
11 0 1

@drs997 Were you able to figure out the root cause? I am sometimes getting undefined object and sometimes the checkout object for the same store.