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domain settings button doesn't apear

danielrehman
Besucher
1 0 0

want to access to domain settings

cant find domain settings

button doesnt appear

I bought domain from shopify   no third company domain provider

 

 

danielrehman_2-1706718306776.png

 

1 AKZEPTIERTE LÖSUNG

Gabe
Shopify Staff
16668 2634 3910

Erfolg.

Hey @danielrehman 

 

You have reached the German community here but we can chat in English too, that's no problem!

 

This domain is indeed managed by Shopify as you can see below. So because you purchased that domain in Shopify instead of transferring it, you will need to contact our support team who can take a closer 👁️.

 

 

To help you with this, please send an email to our support team as demonstrated in this short video here from the email address you use to log in to your Shopify store and enter your myshopify.com URL there as well. Once they have authenticated your account, they will be able to help you. 

 

Hope that helps! 

Gabe | Social Care @ Shopify
 - War meine Antwort hilfreich? Klicke Like um es mich wissen zu lassen! 
 - Wurde deine Frage beantwortet? Markiere es als Akzeptierte Lösung 
 - Um mehr zu erfahren, besuche das Shopify Help Center oder den Shopify Blog

Lösung in ursprünglichem Beitrag anzeigen

1 ANTWORT 1

Gabe
Shopify Staff
16668 2634 3910

Erfolg.

Hey @danielrehman 

 

You have reached the German community here but we can chat in English too, that's no problem!

 

This domain is indeed managed by Shopify as you can see below. So because you purchased that domain in Shopify instead of transferring it, you will need to contact our support team who can take a closer 👁️.

 

 

To help you with this, please send an email to our support team as demonstrated in this short video here from the email address you use to log in to your Shopify store and enter your myshopify.com URL there as well. Once they have authenticated your account, they will be able to help you. 

 

Hope that helps! 

Gabe | Social Care @ Shopify
 - War meine Antwort hilfreich? Klicke Like um es mich wissen zu lassen! 
 - Wurde deine Frage beantwortet? Markiere es als Akzeptierte Lösung 
 - Um mehr zu erfahren, besuche das Shopify Help Center oder den Shopify Blog