FROM CACHE - de_header
Diese Community hat auf Peer-to-Peer-Support umgestellt. Der Shopify Support wird diese Community nicht mehr betreuen. Wir empfehlen dir, dich mit anderen Händler:innen und Partner:innen in Verbindung zu setzen, um Unterstützung zu erhalten und Erfahrungen auszutauschen. Bitte melde weiterhin alles, was gegen unseren Verhaltenskodex verstößt, oder Inhalte, die deiner Meinung nach entfernt werden sollten.

Shop is constantly updating

Shop is constantly updating

Souls_Paradise
Besucher
2 0 0

Dear Community,


The shopping cart page of our store is constantly updating itself. It's like spamming F5 permanently. It happend after we installed and uninstalled several apps to display scale prices in the store. Before that everything was fine. Now we uninstalled all these apps, but it doesnt help. Our website is www.soulsparadise.ch


Has anyone had a problem like this? Haven't found anything.

 

Kind regards,

Sara

3 ANTWORTEN 3

Finer
Shopify Partner
2615 552 907

@Souls_Paradise besteht das Problem denn noch? Bei mir hat alles prima funktioniert.

- Did my answer help? Mark my post with a like
- Did I solve your problem? Mark my post as an accepted solution.
- You need professional help? Contact our Shopify Partner Agency
Souls_Paradise
Besucher
2 0 0

Hey Finer

 

The problem is actually solved. We didn't do anything, but Shopify Support did a great job!
They helped us in 2-3 hours so our shop can run again.

Thank you for your help, Finer

 

Best regards

 

Sara

Gabe
Shopify Staff (Retired)
19233 3006 4433

Hey Sara! 

 

Yes this usually happens when an app, like a tiered-pricing app, injects a script into the theme.liquid that can impede the correct loading of the page elements and then cause a spinning wheel.

 

Best,

Gabe | Social Care @ Shopify
 - War meine Antwort hilfreich? Klicke Like um es mich wissen zu lassen! 
 - Wurde deine Frage beantwortet? Markiere es als Akzeptierte Lösung 
 - Um mehr zu erfahren, besuche das Shopify Help Center oder den Shopify Blog