FROM CACHE - de_header

Shop is constantly updating

Souls_Paradise
Besucher
2 0 0

Dear Community,


The shopping cart page of our store is constantly updating itself. It's like spamming F5 permanently. It happend after we installed and uninstalled several apps to display scale prices in the store. Before that everything was fine. Now we uninstalled all these apps, but it doesnt help. Our website is www.soulsparadise.ch


Has anyone had a problem like this? Haven't found anything.

 

Kind regards,

Sara

3 ANTWORTEN 3

Finer
Shopify Expert
2007 417 719

@Souls_Paradise besteht das Problem denn noch? Bei mir hat alles prima funktioniert.

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Souls_Paradise
Besucher
2 0 0

Hey Finer

 

The problem is actually solved. We didn't do anything, but Shopify Support did a great job!
They helped us in 2-3 hours so our shop can run again.

Thank you for your help, Finer

 

Best regards

 

Sara

Gabe
Shopify Staff
16874 2676 3948

Hey Sara! 

 

Yes this usually happens when an app, like a tiered-pricing app, injects a script into the theme.liquid that can impede the correct loading of the page elements and then cause a spinning wheel.

 

Best,

Gabe | Social Care @ Shopify
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