Can you suggest what will be the margin & how much discount we can offer to the customer with profit.
Hey @anjali_30 , thanks for joining our AMA and raising your question!
From what we know, traditional packaged food brands typically expect a net profit margin of around 5–10%. But keep in mind—these brands usually sell through GT & MT channels (like distributors, supermarkets, or retail chains), which eat into their margins due to middleman costs, shelf fees, and heavy price competition.
If you're selling through those channels, 5–10% is the norm, and you should avoid dropping below 3%, as that’s generally seen as a red flag for business sustainability.
If you're selling D2C (Direct-to-Consumer) or dropshipping, your margins can be much higher since you own the customer relationship and cut out the middle layers. In that case, aiming for a 15–20% net profit margin is reasonable—20%+ is a solid benchmark, according to Shopify data.
That said, getting your net profit margin right is key. You can calculate it manually with:
Net Profit Margin = (Total Revenue – Total Costs) / Total Revenue
Or you can make it easier by syncing your store with our TrueProfit app—we auto-sync all your hidden costs (like COGS, ad spend, transaction fees, etc.) and calculate your exact net profit & margin in real time, so you can make smarter decisions faster.
Let me know if you'd like to go deeper on this or share more about your business model—we're happy to help!
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