So my shop is just online, no brick and mortar. But I do several popup events each year, think sort of like a farmers market. I've been using the (old version) POS and it's worked well fo...
I currently have a comparison guide on my site that shows three items from my best selling product line side by side. I recently added two more variations to that product line, and since keeping my s...
I've read the other posts here about the new inventory locations features and it seems that everybody else has the opposite problem from me. My shop is primarily online so my inventory is kept ...
Mar 29, 2019
A few weeks ago I installed the Google Shopping App built by Shopify. It hasn't been working and neither Shopify support (who are usually very good, but sadly not in this case) nor Google suppo...
Aug 12, 2018
Hi everyone. My shop sells pet supplies online only (average item price is around $30) except there are several annual in person pet events that I sell at using the Shopify POS. For the l...
When I go to look at my customer list, each one has a little round icon or image. Most are blue or yellow/orange stylized icons but a few customers have what looks like customized images. ...
Jan 28, 2018
I bought my domain along with my Shopify subscription, and renew it each year that way also. Due to the way my business has done over the last two years, I'm seriously considering a rebranding ...
I love the new analytics and Live View features! Thanks, Shopify! I have noticed, that the map on the Live View page doesn't show any pins other than the location of my shop. There is ...
I got my new chip/swipe card reader in the mail today. I'm happy! But, in the box along with the charger, cable, reader and box there are two flat white plastic things that look like pads...
Okay, so I've searched this forum and read everything there is to read about calculating shipping and setting up shipping rates. For the most part I have my shop set up correctly to manually ch...
There's a colored square next to my name when I'm logged into my shop. This is the square that you click on to bring up the menu of options like help, ecommerce forums, logout, etc. I've not...
Curious if others agree. I've noticed that if I send any kind of followup email to a customer that it saves a copy in the order history. But the automatic shipping notifications don't.&nb...
I used to have Twitter activated as a sales channel but today I just noticed that it's no longer an option. Even on the "Add sales channels" popup, it's not listed as a channel I could activate...
I've reported this to the support email, but wanted to mention it here too, in case any other business owners run into this. Last night I had a customer accidentally order two of each item when th...
Dec 19, 2016
The conversions stats on the dashboard consist of three numbers: Added to Cart, Reached Checkout, and Purchased. I understand why there is a discrepancy between the Cart and Checkout, no ...
Oct 29, 2016
Getting ready for my second year in business by doing an evaluation of good and bad things over the first year. I really like the theme I chose but it has a few issues so I hope to improve my s...
Aug 20, 2016
Back in June my shop got hit with what looked like a bot that created a bunch of abandoned carts with gibberish contact info, and each only a few seconds apart. I've been ignoring them, and onl...
Aug 8, 2016
My home location is in Virginia. I also have dropship locations in a few other states. I have my shop configured so that it correctly charges taxes for online purchases based on the shopp...
Jul 23, 2016
Hi everyone, someone in another internet forum described a cross promotion she does. She gives out 10$ gift cards to pet shelters who in turn hand them to adopters. When adopters redeem t...
Jul 2, 2016
Over the last few months I've published a few coupon codes. After doing so, I've wondered if the name/code I chose might be sending the wrong message. Internet searches for coupon best pr...
Jun 25, 2016
What does everybody here do for a printed order/invoice to include in the customer's package? I've fiddled with various things: 1. the printed order from the Shopify order screen - ...
My target demographic is more affluent pet owners and I market based on that. I market that "your pet is something special" and I want the general tone of my shop to be that if you cherish your...
I'm thinking of starting a dog toy of the month program in my shop and have had some interest from customers. One thing I'm not sure about, though, is how to not take a bath on shipping. ...
I hate reading - and even seeing the headlines since I stopped reading the articles - those Shopify Stories with headlines like "How Joebob Widget Shop made $80,000 in it's first month". They d...
Apr 24, 2016
Hey all! My shop has been online for a few months and I'm getting healthy traffic. People are browsing my products and exploring the site. They're coming in from my blog articles po...
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User Activity
No, they haven't. I don't think they care. Since making this complaint, I've also noticed that anywhere I see my customers orders, like the order notifications and even the info sent to Paypal if they check out using Paypal are only shown in their ...
02-16-2024
So annoying that it's been almost a year now and they have still NOT fixed this! At one point in the last few months I methodically wrote a description of how this would be so easy to fix, including screenshots that I sent to the customer service te...
12-05-2023
Ah yes, mine are back too! I wouldn't say I'm happy as it shouldn't have happened to begin with. But I am glad and thankful that they fixed it fairly quickly.
12-05-2023
They said that multiple customers reported it, so it's a known issue they're working on. I guess we have to wait.
12-05-2023
This just happened to me, too. I'm furious and currently chatting with support. This is extremely messed up and unprofessional. And of course they're saying "we don't make changes without checking with the store admin first". Well... ya did!
11-08-2023
Hi, I want to do this also. I want to hide a specific product from all customers except for one tagged customer. I'm using the Craft theme, which is Shopify 2.0. Were you able to get it working? If so, would you be willing to give me a couple poi...
Hi David, no I never did. I did, however finally figure out that the Shopify manifest app is just designed to produce a manifest only for "today's" orders going out. I'm not at all sure why they designed it that way. Just for an example, with this...
05-31-2023
Just tried this for the first time, luckily I don't have a LOT of international orders like some here do. I found that you have to manually change the description for every product in the order, and every international order. There is a checkbox on...
12-31-2022
This is a poor answer because I have the same issue, followed the steps listed above and there simply is NOT a "Cancel Return" option. There is no apparent ability to cancel returns.
12-31-2022
I do this too, from time to time. I'd love to have the answer also!!
I have Paypal and Shop Pay enabled on my shop in addition to the standard Shopify checkout. I like it this way; gives my customers their preference of checkout and I find that all three are used pretty often by my customers. I also have an app insta...
Is this something you can do? I did preliminary research into the Shopify API docs and also found the USPS API docs online. But it looks like I might need to subscribe as a USPS partner to be able to access their APIs. Which would be overkill for ...
I used to be a developer and have been doing my own liquid coding to tweak my shop. Is this something that maybe I can do for myself? I don't know what's involved in building a Shopify app, even a really simple one.
I don't want a full shipping solution. I like the Shopify configuration for now. All I need is a way to generate the scan sheets in a reliable way - meaning it should let me pick which orders/labels to include in the sheet.
