I think in the end I disconnected and reconnected the app and it worked again. It resynced and bought in the missing orders. It didn’t add the tracking to royalmail for the older orders but everything new is working fine now. I hope that helps.

I’ve been using  Shopify and Royal Mail Click & Drop for years. I’ve recently noticed that although orders are being brought in to Royal Mail they are not being updated as despatched on Shopify and therefore not email the customer or supplying the tr...

I have just installed the the new up and it all seems to be all setup correctly. One thing occurred to me about the VAT rate as it will be charged at the rate in the country of registration. Sweden charge VAT at 25% is this correct?!