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I know this old, but it seems this was implemented again and is causing issues. Setting Fulfillable Quantity to 0, is the wrong solution. Did you speak with existing customers before implementing this? I have two alternative suggestions for implem...
10-11-2023
I found a place on Shopify where I can ask a question (https://help.shopify.com/en/search/01hcg3y7ezk0kern7eysm39g9p ). when I asked, "fulfillable_quantity = 0", it responded with the following: "When the fulfillable quantity is 0 in Shopify, it mea...
We are a 3PL who handle fulfillment for multiple clients who use Shopify. Recently we had an uptick of orders with fulfillable_quantity is 0 on creation. Once day had over 100 orders like this.We setup each client with an orders/create webhook send...
09-19-2023
We have many Shopify customers we do fulfillment for. I've seen this infrequently happened in the past, but starting Sep. 13th, this is now happening on a regular basis to many orders a day. The Order Webhook on creation returns 0 as the fulfillabl...
We are using the Admin API for fulfillment. For a couple of orders, it doesn't work, but for most it does. Here is the X-Request-ID of one failure.X-Request_ID c6307b3d-98b0-45f2-b49e-d50ca39017a5
Hello I had one more order like this happen again. One thing common, is when I view these from the Shopify Store, I see the line items in two separate groups. One group will have line items marked as subscription and the group don't have any items ...
Hello. We have an Azure Logic App that gets Ship Confirmations from our WMS and updates Shopify through the Admin/Fulfillment API. It was working for months with no errors and then recently, three orders failed. I see nothing wrong with the data ...
