Nov 25, 2021
hello, I am having issues setting up conversion api for shopify. I have contacted facebook and they still have not got back with me. Any help on resolving this issue? I have attached s...
when I try to create a ad for Facebook the purchase event tab is not working. It is saying you may receive zero purchases. I have created a custom conversion tag and it’s still not working. ...
Oct 25, 2021
when I try to create a ad for Facebook the purchase event tab is not working. It is saying you may receive zero purchases. I have created a custom conversion tag and it’s still not working. ...
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User Activity
I’ve checked with Shopify support they said the coding is fine. It could be domain. I may have to check with godaddy.com
When I load my website www.rosalynmitchellskincare.com I am getting a technical error every so many hours. I looked on godaddy and all the DNS is connected. Anyone knows how to fix this issue? I have provided some screenshots.
04-28-2022
Hi, I looked at my bill and was charged $47.00 for shipping fees. Do I need to charge more for shipping to cover the cost of my product?
Hi, I am facing an error message about microdata setup. The error message is saying that I have two missing fields of the microdata setup which are the product ID and availability? Do any of you know how to setup the product ID and availability mic...
Ok. I sent a personal email to your email address. also, I installed the new Facebook pixel yesterday and got rid of the old one. I will send you email now.
03-14-2022
Hi I am contacting a developer I need the Facebook purchase event pixel to be removed from the homepage. It is firing from the homepage. Please reply back if you are able to help resolve this issue.
Ok I deactivated my old ad account so it is able to replace with new commerce account im hoping the orders show up. It takes three days for Facebook to delete previous ad account. Thanks for the info
Yes I was saying the same thing. I’m frustrated and don’t know what to do. It shows no orders in my Shopify. Also I’m trying to replace my commerce account with my new one it’s not letting me do that. I have been emailing Facebook about the issue.
Hello I have attached a image below I have 56 website purchases but it is not showing orders on my Shopify Website. Anyhelp with this. I have contacted facebook they seem to not know whats going on.
Ok thank you
Hello, shopify community my website score is low and was looking to see if anyone can help to get my website score between 78-90. O have downloaded the speedmize app from Shopify but I don’t know how you use it. any help??
do you have a email I can send screenshots too? They don’t upload correctly on here.
I am trying to add the quantity of my products so customers are able to see how many products I have in stock on my website. I cannot find the product template liquid code to paste the quantity code. Is there a way anyone can help with this issue?
yes do you have a email address I can send it too.
I am having an issue trying to pair my pixel and catalog on the add to cart events. I have attached an image below. Is there anyone that can help with this issue.
