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User Activity
01-29-2024
Hi there, did you find a solution? I have the same issue. Thanks.
Thanks Paul, this is a much appreciated reply and I will reach out via email. Brooke.
I've been working around this issue for two years and still can't find a solution that fits. We have a main Shopify store, and a second Shopify store which takes individual orders. These orders are then combined manually using a report from Report To...
Hi Skye. Your post says this 'Additionally, we will never make a store inactive without sending correspondence of some sort. Have you tried checking your junk folder?'. We have had no corresondence, Shopify has made our store inactive, and we were em...
Hey Skye...this response is inaccurate. We've just had our store made inactive with no notice, and support is of no help, even though the issue is urgent. We have multiple Shopify stores. Brooke.
07-05-2023
Hey Don. I understand no further action is required on my behalf - my concern is Shopify is taking no action on our behalf. It's just past midnight here in WA, and after having our US store made inactive for over 8 hours (possibly more) doesn't seem ...
07-05-2023
Today our Shopify store, which is prepaid on an annual plan, was set to inactive without any notification to us. We have a support ticket in place, and we've been told just to wait and not reach out again, or out ticket will go to the back of the que...
04-04-2023
Thanks. We're the same with the daily percentage.
04-04-2023
Hi Has anyone been able to find out what the minimum repayments are for Shopify Capital? We pay a % of our daily sales. There is no minimum dollar value of those deaily sales set out in our contract, but they're constantly referring to a minimum repa...
03-20-2023
Thank you, much appreciated.
03-20-2023
Hi Chris. I've tried to work with this app again, and Customer Support says that you don't exist, besides me sending a screenshot of your reply. I can't get the date based booking to work without the customer completing checkout, according to support...
02-14-2023
With all of the improvements by Shopify apparently intended to 'reduce friction' and help customers in our stores navigate and purchase with less clicks, why on earth would they remove the search box, so that as business owners we have to click on an...
12-11-2022
Hey Chris. I gave the app a try - unfortunately there is no Company Name field in the customer profile, which is the main way we identify our fundraisers. We need to be able to search that field. Thanks Brooke
11-30-2022
Thanks Chris.Does BookThatApp integrate with Klaviyo? I couldn't see it on the integration list.ThanksBrooke.
Hi I'm looking for a Shopify App to assist with our bookings. Bookings are for a time period of approximately 30 days, but the customer can choose their own timeframes. Features we need are- bookings are all sent to a central calendar on a start date...
