I have literally spent HOURS trying to figure this out and finally did. I also think I have a better understanding of how it all works now.
For those of you who see "Shopify" as the business manager account, go ahead and delete the catalog. It just won't work.
Inside of business manager, navigate to your Catalog section and hit Create Catalog.
You should be presented with a drop down menu which asks you the following: Select the business that your catalog will belong to and give your catalog a name
Assuming you have a business manager account, select this.
Enter in your RSS feed (use the Flexify app).
Once the catalog is created and the products are imported, you should see a list of catalogs in a table.
Under your role, it'll either say not assigned or your name, under account it should say your Business Manager and then it should list the number of items.
Go to Business Settings (top right blue button).
On the left, go to catalogs and you should see your product catalog there. Select it and then you'll be able to add people. Add your name.
While you're here, make sure to click "Associate Sources" and make sure the correct FB pixel is selected.
At the end of this, your business settings should look like this:
1. The FB page in question is owned by your business manager
2. The ad account associated with the page is owned by you business manager
3. Under Catalogs, it should be owned by your business manager account and properly associated to the correct FB pixel
4. You should see your FB pixel under the pixels area, it should be owned by your business manager and the ad account is properly connected to the correct one under assigned assets
Hopefully that helps!
But bottom line, if you see "Shopify" as the account, it's not set up properly and you need to delete it and follow my instructions above.
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