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User Activity
11-15-2021
Hilary,Are DEFAULT setting when going in to fulfill orders is UNCHECKED. We do not ever check this box.We tested the system and only when the Customer had downloaded the SHOP app did they receive notifications. We can test with you if you would lik...
Trevor,This is our situation:If the email is sent when you're manually fulfilling the order and the option to send shipment details remains unchecked, then that would be something we'd want to investigate. To contact Support, you need to log into you...
We do not have SHOP installed as an app, but our customers are still able to download the app.When the app is downloaded, a customer receives an email that their product is on the way when a product is fulfilled - BUT TRACKING HAS STILL NOT BEEN ENTE...
11-11-2021
We do not see the option to UNCHECK a box to send the customer a notification when we are fulfilling an item.We do NOT want an email sent when we fulfill an item for any order at all. We only want the notification that an order is being sent when a ...
We offer Gift Certificates.How do display the Gift Certificate Product first on the list no matter the sort selection a customer makes on the website.
Can you help me understand how Order Processor will show us a screenshot of Products on Order by Product? Viewing the screenshots, it looks like it tags the WHOLE order.
11-09-2021
Click to expand...Joe,We are currently selling Custom Leather Goods here: https://tensawleathertreasures.com/ALL of our products are MADE when ORDERED.Actually, how we work is we make up a design (for earrings), share it on Facebook and if people wa...
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