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User Activity
Hello there,I have checked your store and I see that you have already uninstalled our app. I have also checked some of your live pages and I was unable to find any widgets related to our app. Usually, uninstalling our app is sufficient to stop all of...
02-21-2023
Hi there, Thank you for raising the question! This might be because the widget is not installed on the storefront so you can't see review display. Could you please send us email in support@judge.me with your store link so we can check and help you in...
Hi there, Thank you for letting us know. We sent you an email in tokorogear@gmail.com, would you mind help us check?We provide you more information in email and you can check then reply to us for more support Thank you so much!
02-17-2022
Hello there, Thank you for reaching us. You can change it using the CSS below .jdgm-rev__icon::after, .jdgm-rev__buyer-badge {
background-color: #000000 !important;
} Make sure to change the #000000 with the code color you want. Let us know if you h...
02-17-2022
Hi there, We have checked further and we couldn't see the issue, as when the traffic is coming from ads or QR is not directly related to our app "Judge.me", we recommend checking if when coming from (Ads or QR code) a parameter is added to the page l...
Hello there, If all of your changes are made in Theme Editor (drag-and-drop blocks) => all the changes are copied over when you update the theme. However, if you or the apps have made code changes, they will be lost when updating the theme. Source: h...
Hello there, My name is Lam from Judge.me We can disable their code for you if you wish, we just need your shop URL to get started. Looking forward to hear from you soon.
Hi @Kamval , Thank you for reaching back! We have managed to show the star ratings on your Olive Oil Collection on Homepage: Can you help us check again on your side and let us know if it's working? Thank you so much!Let us know if you need any furth...
12-28-2021
Hello there, Thank you for contacting Judge.me You can use this CSS to change the product title color in the carousel .jdgm-carousel-item__product-title {color: } Let us know if you have any question or need further assistance.
Thank you for providing the store URL Upon checking, I see the Preview Badge (the stars) and the Review Widget are installed on your store already (on collection pages and product pages). You may not see the stars yet as our app hides the empty star...
Hi Kamval, Thank you for contacting Judge.me. Could you share with us the URL of your store so that we can check on it? We look forward to hearing from you. Best regards, DonJudge.me Support Team
12-18-2021
Hello @kane3ix! This is Judge.me, and we really appreciate that you have chosen our Review App for your store! We have been powering more than 7000 stores and we can definitely help you with any queries that you may have. It looks like our Review Wid...
12-12-2021
Hello there, Upon checking the homepage, collection page, product pages, I see they are all scrolling fine on mobile. Maybe the issue is fixed already? If the issue happens on an unpublished theme, please let me know the preview link so I can check f...
12-09-2021
Hey @BlessedWix, We are Judge.me and we power the product + shop reviews for 7000+ Ecommerce store on Shopify. Hope you are doing well! With our app, you can totally start using our Forever Free Plan, with more features than you can imagine:Queue up ...
Hello Sandra45MJ,Would you mind send us an email at support@judge.me (with your shop URL) so we can take a closer look at your case? Looking forward to hear from you soon. Best regards
My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 2120 | 12-31-2021 09:04 PM | |
| 1629 | 12-09-2021 10:50 PM | |
| 2605 | 12-01-2021 10:10 PM | |
| 372 | 11-04-2021 07:44 AM |
