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HiIn a previous eCommerce system we had the ability to convert abandoned carts to draft orders and then 'convert' the order when the customer phoned as they had an issue completing the order.Anyone else think that Shopify should include in the produc...
The Support Bot is in a loop connecting and disconnecting me with real person please. Please disconnect the bot until the issue is resolved. In 30 minutes I have connected to Nikki, Francis, Mary etc and NOT one time is a transcipt left in my suppor...
11-06-2024
Thanks - still very timeconsuming to click DONE every time. Half the time it still doesn't work. This change hasn't been thoroughly tested.
You should be able to do this on your scanner. If you read your scanner software, there is a code you can scan that will tell it to always remove a space.
10-24-2024
The recent update to Shopify POS reintroduced a problem that was occuring previously. It assumes you sell low quantities. Due to Shopify limitations (fractional quantities), I sell fabric in centremetres. Which means that if a customer order 1 metre ...
Also happening to my store.
The issue happens (404) when a link to that product still exists on the web e.g. pinterest and it can't find the item on your website.You need to create 301 redirects for every item you delete / archive or make inactive. Sales Channels -> Online Stor...
03-22-2024
I was in a Reddit forum where this was blowing up as well. Anyway - someone posted something useful. They recommended a Bar Tab app (approx $9 p/m) to do this. Works for saved orders for anything. Anyway, I have downloaded this as a stopgap and am pr...
03-08-2024
That was a fairly useless exercise - I reported but sounds like they are not going to bring it back. We have to upgrade and pay a feature I use 10 times a month - but need when I have large orders.
03-06-2024
I was also really annoyed to find this feature gone. I have a bricks and mortar shop and am often serving 2 people at the same time - its easy to save the cart and retrieve later. I don't believe this should be a paid feature.Also, how about ADVISING...
04-04-2023
I am experiencing the same issue - Google Merchant Centre is throwing up pricing errors as I sell in metres on Shopify and cm on Google. It was an ugly solution but at least it worked. I want to maintain products from Shopify and NOT edit them in GMC...
06-26-2022
Again - what was the point of buying their recommended expensive scanner if we need to use the iPad camera which I agree at least works.
06-26-2022
Teekay05I have the exact same experience - what is particularly annoying is the fact that it locks the keypad and you have to disconnect it to launch again. Scanning is integral to POS - I cannot understand how this software is released without testi...
03-10-2022
Hi Shopify - has this issue been fixed? I am having the same issue. It will be hard to train staff to use as it is very clunky.
03-10-2022
This is basic scanning functionality for a POS. Scanning the barcode should bring up the variant! Having to manually select the variant is time consuming and error prone. Any idea when this will be fixed?
