Hi Susie,We understand Square can accommodate the credit card fee processing. However for us, we are a small store and switching entails purchasing all new equipment in order to be compatible with square as well as literally creating a new online sto...

No update at all. So disappointing. 

When we evaluated which platform to use...we selected Shopify over Square. Square DOES offer the ability to charge the customer a fee for using a credit card as a payment method. There will be quite an expense if we have to switch POS and online stor...

Our school has just instituted a charge for all credit card payments and because Shopify cannot accommodate this policy, we may have to switch providers. We use Shopify for both an online store and our POS. Any update is appreciated before we have to...

Thank you for your quick reply. We are a small university campus shop and one of our staff members sent the wrong item to a buyer. Your solution to create a draft order is good. What I did was duplicate the order and remove the items which I was not ...

An online store customer was mailed the wrong item. How do I:1. Send a refund mailing label just for the one item being returned?2. Create a new mailing label for the proper item I need to send out?

We have a small on-campus university merchandise store we launched in December 2021. We use Shopify shipping and are calculating shipping cost based on product weight. We are only using 3 shipping providers DHL, USPS and UPS and we have 5 different s...

We have both a Shopify online store and a new brick-and-mortar so we are using Shopify POS. We have activated both online and hard copy gift card payment types. I need the gift card to accept more copy on the back of the card than the Shopify cards a...