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User Activity
05-04-2023
We got the warning of " No global identifier" early this year , and got "Missing field shippingDetails" and "Missing field hasMerchantReturnPolicy" errors last week. These are fundamental structures for SEO. It affects all the shopify websites. Will ...
We migrated our website early this year. The "Send account invite" function worked quite well either manually or through APP. But now it seems that the function stops working. The customers receive nothing even we send it again and again. Not even in...
Okay, we've finally figured out a temporary solution to keep the new order notification emails to the primary tab. Here are the detail steps.1. Search "[xxyour_domain_namexx] Order" (with the quotation marks) in your gmail, and then click on the righ...
Thanks, but the promotion tab and the junk mails are two different things. We understand that this is actually an old question which has been asked a couple of times in the community. but no proper solution so far.
thanks for the reply, It is not the browser's notification. It is the email notification of new orders automatically sent by Shopify email servers.
The new order notifications started showing in the Gmail promotions tab since this week. We don't have Gsuit or google workspace or whatever so we cannot whitelist shopify email servers. Very annoying every time we have to check the promotions tab. A...
@KetanKumar sorry seem I cannot find the code calling the <iframe> in the theme.liquid. Any other file I should check? <!doctype html>
<!--[if lt IE 7]><html class="no-js lt-ie9 lt-ie8 lt-ie7" lang="en"> <![endif]-->
<!--[if IE 7]><html class="no-js ...
@KetanKumar yes that is the problem. Would you please point out which liquid file we should look at for this problem? I try to understand why it won't happen on firefox. Any comments?
@KetanKumar we cannot open it on either google Chrome or Microsoft edge. But it is no problem on firefox. We did try it on 6x computers from different IP addresses. All the same. No problem at your end?
@KetanKumar thanks for the prompt reply. the URL is flagseller.co.nz and here is the screenshot of the iframe issue. It has been called twice.
@Moira thanks for comments. We might just focus on the problem itself. The chatbox works on firefox but not on Chrome or Edge. I dig around and found the reason. I don't have a solution yet. I hope @KetanKumar or someone can give us a clue.Reason: o...
We did contact them but not very helpful. They more likely tried to prove this was not their problem. They used an empty theme and loaded the shopify inbox and showed us there was no problem with the clean theme. Obviously it won't be an issue with a...
Thanks, Moira, we did remove it to avoid confusion. We have reinstalled it but still not working on google Chrome and Microsoft edge. It only works on firefox. Please kindly check it for us. Many thanks.
We have install the Shopify inbox app on our website. The chat box at the homepage can be opened in firefox but not in Google Chrome. Any one getting the same issue? Help! The website is flagseller.co.nz. please feel free to give a try. Many thanks
Thanks for your reply Elias, we use the free "Supply" theme. I feel that it is a more like a setting issue of shopify. When we select the "must have an account for ordering" option, the express buttons should be automatically hidden. They are more li...
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| Subject | Views | Posted |
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| 2004 | 04-03-2022 04:05 AM |
