2faroffroad2
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‎02-26-2024 06:00 PM
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So a customer is looking at a product and asks "Will this fit my car?" or "does this come in Red?". How do I know what product this customer is viewing in order to properly reply?Surely I don't have to ask the customer to explain themselves. do I? 
Ya. They don't care. It serves them no use to spend time on this feature. Who cares what the shop owners want. 
Yep. Dealt with 2 this week.  Cant log in because.... there is no account with that email. Cant reset passwords becasue.... there is not an account with that emailYet....Cant create an account because.... There is ALREADY an account with that email W...
By "being looked at". They mean every time it pops up here. 
I did notice. There is 219 replies, but only 70 thumbs up...  PLEASE THUMB UP THIS THREAD!
Maybe we are thinking about this wrong. Maybe we should start listing why a company like Shopify would NOT want this feature added.  - Merging would mean on 1 "listed" customer instead of 2. - Merging would mean there is only data record to sell vs 2...
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