Yvy616
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That response doesn’t sound like they are doing anything about it. Just saying basically “don’t worry you’re fine” and dismissing it.I don’t think this bot actually visits the store or adds to cart like a customer would. I was watching like a hawk fo...
I completely agree! The Shopify is Canadian, it’s the same thing really. I believe the customer service personnel are either low wage or just don’t care, or don’t know and just read from a script. Sometimes I feel like I’m speaking to a brick wall wh...
Oh I can keep shop pay as my merchant processor but still turn off shop pay feature? I didn’t thinkof that. What sucks then the option will be removed from the quick part at the top so the choice is not there but worth a try. Thank you! shopify pleas...
I see lots of time has passed and this is even worse now. Sopify is trying to monopolize ecommerce and forcing shp pay on everyone. As everyone mentioned, shop pay button is there for express cehckout and ONLY if it is clicked should the text code to...
Hi did you find a fix to this? I test the checkout often and find it so annoying that it just knows who I am and just by my email prefills everything including my payment method. What if I want to use paypal? UGH the checkout as guest isn't self expl...
That’s exactly what I did and it’s quieted since. But I also need that product active and is a temporary fix.
I’m going by what I’ve been told by all the “ship protector” apps I’ve been talking to for help on this. The bots find a way. There’s got to be a reason why it’s looking for free products. But I’m lost too.As far as your apps the only ones we have in...
Blocking the email just blocks them from maybe signing in or creating an account, but this bot is going straight to checkout, where blocking apps cannot function.
Deleting the account doesn't do a thing, this bot goes straight to checkout and the "account" is created there every time. I delete, it reappers, I delete again, it reappears. No blocking app has worked so far either, this bot is going directly to sh...
ME too! I get a few abandoned checkouts a day from "James James", no use in deleting the customer as it just gets recreated every time. The people behind the chat support have basic knowledge at best and read off a script it seems, so they will have ...
Hi I just stumbled across something. It may not be it, but worth a look. I went to my account security settings. I didn't even know this page was there. (Click on account name on top right corner when logged into shopfiy, then go to manage account, t...
I've spent all day on this! My recaptcha stopped working too! (I thought it was me) and shopify support somehow stopped these fake accounts from appearing in my customer list, as if that was a fix, but they are still being created to the tune of hund...
I've seen many closed supposedly "solved' posts like this but no solution. Has anyone figured out how to stop these hundreds of spam account creations?? I get hundreds a day. I'm constantly deleting them from here and klaviyo. Today it has taken most...
Hi, sadly just creating a website won't guarantee sales. There are many elements involved. Are your products great, is your offer great, does your website look professional? Do you offer free shipping or are you dropshipping from China where the lead...
Noticing this is happening to me aswell. What I also noticed in google analytics is that one transaction ID is showing the product name, and one transaction ID is showing the product name with the variant (size). So seems like there are two transacti...
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