Hi @csam Unfortunately, there are other orders having this issue.How can I get in touch with the technical support? When discussing with customer care, they recommended posting the problem in the forum as they cannot help on the technical side. Thank...

Thanks @tolgapaksoy for your assistance.No, the order has been placed on Jan 14th 2022.

Greetings, We recently identified a problem with our Shopify API while retrieving orders. The behavior is unstable with some orders that are working and some others not. For instance, this call returns an empty array https://XX:XX@XX.myshopify.com/ad...