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Thank you for responding. Do you know a customer service email or a portal where I can create a ticket? How are you contacting them? I've been using Shopify for years and never had an issue so this simply never came up. 
All of the sudden I am unable to purchase shipping labels. I receive an error code " Unexpected error" - I am now forced to ship everything manually through another service which is a huge hassle and negated the shopify carrier discounts. How do I co...
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