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Hi there,Unfortunately it is nigh on impossible to get in touch with the legal team. Every contact we had over the phone with an agent was limited as they couldn’t direct us to them, transfer us to them or give any contact details for them. We had to...
Hi there,The legal team are only contactable via email and I found them verydifficult to speak to/get answers from. The help desk help as much as theypossibly can but cannot transfer you to the legal department which wouldsolve so many issues if they...
After repeated emails to the legal department, I have still only had two emails from them - the initial one plus another one stating that my store will be terminated. No discussion or acceptance of any evidence provided to them. It has been disappoin...
Click to expand...Click to expand...    It is frustrating that no real dialogue has occurred, and the claim that multiple reports have occurred when in fact we have only received one notice of complaint is equally frustrating. We are willing to rebra...
Hi all, I am in the midsts of a trademark dispute. We have a trademark application under way and dispute that we have infringed upon a trademark. Unfortunately, the person claiming we have infringed upon their trademark has contacted shopify stating ...
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