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‎01-23-2024 02:49 PM
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Hi, @Frankie12    Thanks for posting! I hope your day is going well.   From the way you describe the situation, it sounds like you may have potentially switched your month of birth and day of birth, is that correct? This would make sense as to why it...
Hi, @phil_zepha Greetings, and thanks for posting.   Is it possible you are on the Starter Plan, not the Basic Plan? The Starter Plan doesn't include staff accounts which is why I believe you to possibly be on that plan. You can double check by headi...
Hi, @Robert_Smith_UK Thanks for posting. I hope your day is going well!What a great idea using your eBay sales as a way to promote your Shopify business! There are a few ways to achieve what you're looking for but are ultimately personal preference. ...
Hi, @Shannalynn01 Greetings, and thanks for posting!DMARC is a record that Yahoo, and Gmail require be added to your DNS settings if you use a custom email such as hello@yourstore . If you aren't using a custom email, or you don't add a DMARC record ...
Hi, @BenR_PB Thanks for joining the conversation!To simplify the process, it's important to consider that there are two separate transactions that take place when dropshipping. Your customers transaction with you, and your transaction with your suppl...
Hi, @Hawaian02 Thanks for your response!Unfortunately, without knowing what code was adjusted, its not possible to instruct you on how to fix it. As a result, please refer to the advice above on how to move forward. In regards to your questions on ho...
Hi, @bounceandparty    Greetings, and thanks for your interest in Shopify!While Shopify works best by hosting your online business completely, we do provide options for individuals who already have a launched website and don't want to make a switch. ...
Hhi, @Faulas Thanks for joining the conversation!   Without having access to your account this is the only general advice I can provide. If the above options didn't work for you I recommend reaching out to our live Support Team via the Help Center wh...
Hi, @Hawaian02    Thanks for posting!   I took a look at your site, and it looks like there has been some custom coding done to your theme which has caused some errors on the landing page. Via mobile the errors display as you've shown, but via deskto...
Hi, @FavourPet Greetings, and thanks for posting! I understand you are looking for some clarification on why your customer is unable to checkout in GBP. This is generally due to the Geolocation settings in your Shopify store. The Geolocation app will...
Hi, @jodiabaazar    Thanks for posting to the Community Forums. I hope your day is going well!   Where are you located? If you're in the US and purchase labels through Shopify you qualify for Shipsurance shipping insurance. However, if you are locate...
Hi, @Nbeamy22    Thanks for posting to the Community Forums! Can you elaborate on what the requirements you need for your Shipping Zones that you need an Expert to assist? We have some great resources and video tutorials available in our Help Center ...
Hi, @Cascobaysoap I definitely appreciate how frustrating this is, however to my knowledge we do not provide annual totals. In your threshold billing, however, the transaction fees should be totaled for that charge. If so you, while not ideal, you co...
Hi, @RobFarmLink I appreciate and agree that this feature would be extremely useful! That being said, our developers don't list what and why certain features are prioritized. This one could be! However, we have no way of knowing. Please know, however...
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