Hi,  Following are the steps that i performed to configure third party email hosting provider other then zoho or google: Domains -> Shopify Managed Domains -> Manage -> DNS Settings Added the following records:  NAME Type Record mail A ip address@ MX...

Hi @Skye and @AlexKokobane ,  Thank you for your help and support. Third party emails hosting is working now and emails are also in working.Following are the  steps: Domains -> Shopify Managed Domains -> Manage -> DNS SettingsAdded the following reco...

Hi, How to configure third party emails other than zoho or gmail? I have transferred my domain to shopify now but emails are not working. My third party email hosting services provider asked to add two records for emails working but no luck which are...

Hi @Skye,  Issue has been resolved finally. Problem is with cname record. Shopify support recommeded the following DNS record: CNAME Record. www     cname    shops.myshopify.com Once this record udated under shopify managed domains --> DNS Settings -...

Hi @Skye , Already in touch with shopify support team. Still waiting for their response to resolve this issue. Also told to talk to your techincal team to help me out as soon as possible. Thank you. 

Hi @Skye , Yes, you're right and i also know that email service is out of scope at shopify. Talked to my third party emails provider service and they suggested me to add just two records for emails working but still emails are not working. Then also ...

Hi Alex, I'll ask them to provide all the entries that are required other then these two:  Name: Type: Record:mail.customdomain.com. A 135.181.164.29customdomain.com. MX mail.customdomain.com Will share the results. Do you know what other entries  i ...

Hi Skye,  Thank you for your reply. Right now, we're not usig zoho or google for email hosting services.. We're using websouls.com email hosting services before and after transfer domain to shopify. Secondly, This is our store https://domelic-cosmeti...

Hi, I have added the two records accordingly which are: Records:Name: Type: Record:mail.customdomain.com. A 135.181.164.29customdomain.com. MX mail.customdomain.com But still, emails are not working.  Thank you. 

Hi,  I have just transferred my domain to shopify managed domain. After successfully done this activity, emails are stop working. Secondly, it is compulsory to use zoho ro google suit emails only for shopify? Is shopif support third party email hosti...

Hi,  Problem has been fixed. As i am using third party hosting provider services so i changed the mx record pointing to their server. Now my emails are working fine. Secondly, forwarding is also working fine as required. Thank you for your help. 

Hi,Thank you for your response. Attached is the file where MX records are mentioned for my domain. Can you please review it? I have make all the changes step by step as recommended by shopify. Basically, i want to receive emails on my custom domain h...

Hi,  I have just started a new store from wordpress to shopify. All the content and media is successfully moved to shopify. We are using right now third party domain which we connected to shopify store and it is working fine. After that, also authent...