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Hey All!!Our team is trying to understand what this means and what actions are needed. Hoping for your help in understanding this.  Thank you!
Hi Jason,  Yes, our support is only available via email at the moment.  We have multiple shipment confirmations and the customer also assured us that they did not ask for a chargeback. Which is a bit odd as to how we got it.  Alex
Hello!We currently have an order where a chargeback was requested from the customer's end. We reached out to the customer and the customer responded that they did not initiate a chargeback from their bank. We sent this as a response to Shopify but th...
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