Your reply is generic at best. It doesn’t talk about the after shock of pernicious effects that come from this detrimental incident. We were all hurt in more ways than one. Not only did we spend hours to days in the dark not being contacted by Shopif...

This is what I sent Shopify legal team today: What I’m saying is credit for Shopify doesn’t offer me much currently. The funds aren’t coming back for 7-10 days. Since then I’ve had bills supposed to come out and put me more negative. This wouldn’t ha...

I asked about overdraft fees and was told that they will be me Shopify credit for those to use on shipping or bill charges. Convenient for them because you’d have to keep using Shopify to get that credit rather than just giving you refund for the fee...

I got charged several hundred dollars and I am just a mom who owns a small handmade kids clothing business. I’m at a loss because today I checked and my account is negative and got charged again. Shopify keeps saying the same thing and giving us the ...