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Hi everyone, today I believe I have now finally found the issue. All that time ago I uninstalled a cookies app thinking the code was completely gone, when I searched for it in my code I found it to still be there so it's been blocking all that data. ...
03-07-2025
Thank you so much for your response. I thought it may have been related to this but my concern is not being compliant with U.K Laws if I don’t have it set up. Do you have another solution? Thanks again
03-07-2025
Hi, yes unfortunately I still have the same issue over 1 year later. I don't suppose you have experience in dealing with this issue and might be able to support? Thanks in advance
08-22-2024
I’ve still not found a solution for this. Has anyone else managed to get a resolution?thanks in advance phil
04-22-2024
I'm the exact same. I've started countless conversations with shopify who don't take any accountability. I had 42 orders last week and 2 were recorded as converted sessions. The total sessions recorded by the store is at least 80% lower than before (...
I currently use omnisend as my email marketing app within my store. Currently when a customer abandons a cart, I can only contact them if they've signed up through an omnisend pop up form OR clicked a link from one of the omnisend emails to the websi...
Hi! I've noticed an issue on my shopify store over the past 2/3 weeks where there is around 7x more add to carts on my live view (yes, I'm checking every 10 minutes roughly!) versus what's being logged on the analytics page. I understand that there c...
I've noticed the same issue with my theme and shopify are insisting nothing is wrong. Over the past week I've witnessed around 7X more add to carts on my live view versus what's being logged on the analytics page. I understand that there can be facto...
