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The subject line of the question refers to a ZIP file, the export CSV option does not provide a zip file but a CSV file. Hence I was confused with your questions. Look at this app it may be help https://apps.shopify.com/exportier-advanced-data-export...
When i use that option i get an email to my gmail with a link to download a csv file - do you have that option ?
Are you using the export to csv on the product page to do this ? 
Sorry, I'm new to shopify but is there another way of requesting the file?
How do you know its Gmail not allowing you to download it? It's hard to help if I don't know what's happening. 
Can you share a screenshot of the error message ?
Hey you would need to try and change the system separator (delimiter) to something other than a comma, for example a pipe | then when using text to columns it should split it cleanly.  You can change it in two ways:1) Regional settingsControl Panel –...
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