I am using managed markets for international sales and purchasing labels through Shopify. I noticed that UPS and DHL international labels are printing with a weight of 1 LBS regardless of the actual weight. I can see in my order timelines that the co...

FYI -  With the new update to Markets Pro, now called Managed Markets, there is even less information regarding restricted products. They used to tell you which products and in countries they were restricted, now, all you can do is see which products...

If your products aren't showing up to customers in Canada, it most like means they have been restricted. We run multiple Shopify stores and have experienced this, and it appears to be done by a bot and store owners have no control over this. In fact,...

US based shop, experiencing partial restrictions on some products - however, there are identical products that are not restricted, the only difference is the color. Have 3 shopify stores selling identical items, each store has different products bein...

We are a U.S. shop who recently upgraded to Markets Pro (don't know if this is a coincidence or the cause of the problem). Suddenly, we noticed product prices in all our latest orders are less than actual price (with no discount, coupon code, gift ce...