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Hi JayBourne, JoyV here from Shopify Marketplace Connect support. By default, the app should be able to sync your Shopify inventory to eBay automatically as long as the inventory sync is enabled on the app and your products' quantity operator is set ...
06-17-2025
Hi, Joy V here from Shopify Marketplace Connect support. If you are still having issues installing the Shopify Marketplace Connect app, feel free to contact us directly via email at marketplace-connect@shopify.com or via chat by clicking the Need Hel...
06-17-2025
Hi, Joy V here from Shopify Marketplace Connect support. We will be more than happy to assist you with all the concerns you have in using the app and the errors you are receiving from eBay. Kindly contact us directly via email at marketplace-connect@...
Hi,JoyV here from Shopify Marketplace Connect support. We will be more than happy to assist you with this concern.Kindly send us an email at marketplace-connect@shopify.com and raise this issue so we can further check your account and provide you wit...
Hi, JoyV here from Marketplace Connect support. eBay has already retired the APIs we were using to support eBay auto-categorization. As such, it is now necessary to manually select a category before sending your products to eBay for listing. We do ha...
Hi,This is Joy V from Shopify Marketplace Connect support. To investigate this issue further, we kindly ask that you contact us directly at marketplace-connect@shopify.com. Please include a sample product or listing for reference, and feel free to at...
03-24-2025
Hi Promer, JoyV here from Shopify Marketplace Connect support. The Marketplace Connect app does not support Shopee integration. Currently, the app can integrate into different marketplaces like eBay, Amazon, Etsy, Walmart, and Target+.
02-20-2025
Hi MrBirdBox,JoyV here from Marketplace Connect support. If you are still seeing this error message on the Marketplace Connect app, kindly contact our support team directly at marketplace-connect@shopify.com so we can further check your account.
02-20-2025
Hi HEATHERBRADSHAW,JoyV here from Marketplace Connect support. We will be more than happy to assist you with all your concerns, kindly contact our support team directly at marketplace-connect@shopify.com so we can further help you.
02-20-2025
Hi MarkSudberry, JoyV here from Marketplace Connect support. Kindly check if there is a reauthorization popup that will be displayed once you visit the app's listings page. If our Amazon token is revoked, we will not be able to sync your orders from ...
02-20-2025
Hi Annie, JoyV here from Marketplace Connect support. If you are still receiving the display error on the Marketplace Connect app, kindly contact our support team directly at marketplace-connect@shopify.com so we can further assist you with this conc...
Hi, This issue should now be fixed. You may try to open again the Shopify Marketplace Connect app and this error should now be cleared.
Hi, JoyV here from Shopify Marketplace Connect support. This is a known issue that our developers are already working on for a fix. Feel free to contact our 24/7 support team at marketplace-connect@shopify.com regarding this issue so we can notify y...
02-07-2025
Hi, The Shopify Marketplace Connect app can certainly help you integrate your Shopify products with Etsy, using your Shopify catalog as the central source of truth. Additionally, if you have existing Etsy listings, you can easily link them to your Sh...
Hi, JoyV here from Marketplace Connect support. Our developers have resolved this display issue in the app. If you’re still encountering the problem, please don’t hesitate to contact us atmarketplace-connect@shopify.com . We’re here to assist you fur...
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