Jennifer, I hope you had success in gaining more insights or a resulting update from @Shopify. About two weeks ago someone emailed me from their dev team asking if I'd be willing to have a one hour video conference outlining our particular return pro...

Hi Sau2610- I'm providing the link below which provides updated information posted by Loop Returns as of March 26, 2024. As you can see they are updating instructions acting as if this is something store owner's should already be doing, but its obvio...

I will share what Loop advises and a few links to their recent suggestions to re-align the sales reporting all happens outside of shopify or Loop. It's difficult and beyond 90% of users skills just to manage the excel file process once you get the co...

Hi Everyone, I started noticing these accounting discrepancies in February and glad to see I'm not the only one with these concerns. We use Loop returns. After spending hours trying to understand what Shopify changed, and spot trends on 3rd returns a...