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We offer free samples to customers to try our product before they make a larger purchase. We require the customer to pay S&H fees that are setup on Shopify. We also want to limit the amount of times a customer can redeem the free sample as some cus...
10-17-2023
I am also having this issue, and would like for Shopify to come up with a solution. @Olivia can you provide us with an update on when to expect a solution?
06-29-2022
Replying as this is a needed service for our company as well. I'm unsure how it's happening. It's possible customers forget their email login and simply create a new account, sometimes they forget to login to complete their purchases. This feature...
