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Unfortunately, you cannot. You can use another Shopify app for real live chat, no redirect, no jump to another page or a form. You can try PingMe here for Messenger live chat right on your store.Help you collect more info and keep conversations consi...
You can use Pingme app chat to select page to appear/hide your chat icon.It's free with good review. Try it here. https://apps.shopify.com/facebook-chat-1
Hi there. With PingMe app chat, you can change yourself the position of chat icon wherever you want on your website (no code needed).You can try it out here. Look good with review. https://apps.shopify.com/facebook-chat-1
You might try an application to make it work in a minute. Pingme app chat work well with good review. Here's the link.https://apps.shopify.com/facebook-chat-1