Unfortunately I have found no solution other than to deactivate PayPal payments. It’s happened three times this week and cost my business in merchant fees each time. So until PayPal do something about this, I’m not using their services.

Hi, I don’t know the answer to this, but it has happened twice this week with customers in my store also. I called PayPal and got a very dismissive person who was quite patronising, telling me to contact their technical team to ‘walk through setting ...