Hi! This forum won't let me share a photo I took of my screen because it is a jpeg, but essentially, I click on an unfulfilled order, go to buy a label, notice the button is grey, when it is usually green, so I check the weight (as that is usually th...

I work for a company that uses Shopify for its online orders. While completing some orders, I tried buying a shipping label but noticed it was faded. Normally that's because the weight is set to 0.0kg for the item, and to fix that I just add the weig...

Hi! I work for a compagny that uses Shopify for our online orders. Today, when I tried to buy a shipping label, I noticed that the button was faded and couldn't be clicked. Normally that's because the weight has not been added, so when I added the co...