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After looking at all the older customer complaints, this issue seems to be isolated to only our CA sales (which also happen to be our largest customer base...) Because CA is a hybrid state, there are different tax rates depending on whether the custo...
I can’t believe this is still an issue and that there is no solution. I was using Shopify tax and then upgraded to plus and used avalara. That took care of the problem but of course you have to pay extra for that service. Now I am looking at downgrad...
Anyone know how to keep/combine all the reviews on a product page that has multiple variants? We had individual product pages for our products, but believe having one product with variants is easier for the customers. I tried to build a new product p...
Customers just can't get the payment to process. We are using the native shopify gateway and people are using the most popular credit cards. The issue seems to have been going on for the past week at least.
I've had numerous complaints from customers that they cannot process payments. They get the pinwheel of eternity and nothing gets processed. There does not seem to be a clear pattern to what is going on. Sometimes it happens on a mobile browser, a ta...
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