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Hey Gia, yes I did receive the funds automatically, but take it from me. Move your business to elsewhere then shopify. They shut my website down with no warning and wouldn’t respond to me. Do yourself a favour lol
06-08-2023
Here’s an update: they finally responded to my 9 emails after 27 days. They copy and pasted the first email I received from them and offered no help or any other info in regards to fixing the issue. I’ve never seen such poor customer service in my li...
06-07-2023
On 13/05/2023 i received an email from the "Trust & Safety" of shopify being notified that my store is being terminated as my items may have not been reviewed by the Authorised brand owner, which makes no sense as we are the Brand owners and hand mak...
06-07-2023
Honestly this is absolutely ridiculous. Live support tells me to respond to the email i received in regards to the termination which i did *7 emails sent* to be exact. it has since been 26 days since i sent the first email and i still have not receiv...
05-15-2023
I have replied to the email, 2 times now and I still have not received a response… I actually cannot fathom how my store was terminated with no word of a warning. Expected much more from shopify.
Received a email yesterday morning randomly that my account is going to be terminated and shopify can no longer host my store because products we sell may have not been authorised by the brand owner ? we are the brand owners and we make all of our pr...
I received an email from shopify today saying that due to chargebacks I have received, all sales transacted on my store will have a 15% hold for 120 days?? all of the chargebacks I have received are from scammers who do it to get free products and s...
Hi all, i have realised i was receiving a high amount of customers reaching checkout but not converting. I was really confused as to why... i went to checkout on my website to ensure it was flowing smoothly and discovered that my checkout wasn't allo...
09-25-2022
Have you found a resolution to this issue, had this happen to me and they didn’t even bother responding to my emails That I sent 20 days ago, store has been terminated and they haven’t responded. I expected much more from such a big e commerce platfo...
09-19-2022
I have responded to the email over a week ago and still have not heard back from them. I called support twice and they haven’t been able to offer any help but say wait for a reply.
09-13-2022
Can you Help me?
09-12-2022
How am I meant to wait a week if I have 5 days until my store is shut down? Wouldn’t that deem it useless since my store will be shut?
Hello all, I received an email this morning saying my store will be terminated in 5 days with no word of warning. I honestly expected a lot more from such a big e commerce company. No warning, or not once did they reach out to me to try have it resol...
