Jan 20, 2021
Hello, How can I edit the shipping cost of an order I'm editing? A wholesale customer wants to add more items to their order, which will increase the shipping cost. However, the shipping amount can...
Hello, I sell widgets via Shopify with the Shopify Plus plan. Approximately 70% of the orders on my site are for a single widget. The widgets I sell are fairly large (12"x9"x8") in size. Therefore I...
Oct 13, 2017
Been using the Shopify Order Printer App for awhile now. Most everything is great with this app. However, when a customer makes a payment attempt that fails, it appears on the order printer which we ...
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User Activity
Not sure what you mean by 'any app'. This popup is being generated by the 'Geolocation' app that was auto-installed by Shopify. You don't need to uninstall the app to remove the popup windows. There is a setting in the 'Geolocation' app to disable th...
07-24-2023
Dear Shopify UX Designers, Why do you keep adding more clicks to the workflow of the Shopify admin? Any UX designer should know that the more a customer has to click/tap, the more of a barrier it creates between the user and the sale. Similarly, it c...
02-16-2023
Our store uses Shopify Shipping for all domestic shipping (using Shopify's UPS and USPS accounts). Over the past several months, we've received a large increase in customer inquiries regarding the status of their order. They continually claim that th...
Whomever reads this, the content of this message is for the Shopify UX & Development teams. I'm posting this to express my concern regarding the recent changes made to the backend Shopify platform. As a UX designer myself, I've noticed some concernin...
Just updating the thread. After working on this issue for over a month, Shopify Developers told me they can't fix the issue. Therefore, I simply used a workaround hack bandaid fix to manually set the GMC shipping and tax rates higher than the actual ...
I'm in the same boat. Just installed it tonight and got the messaging posted on the product page and cart, but after running a simulated order, signing up and getting the Affirm credit approved, I go through the checkout and there is no Affirm button...
Hi @EmmanuelFlossie,I'm having the same issue, in addition to the tax charges not matching.Why is the recommendation to manually modify the shipping calculation and overestimate? Shopify's Content API should be accurately reporting the shipping amoun...
