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This is still a problem. When can we expect a solution? I think three years should be plenty to update the system
Just spoke to a shopify support rep. Outlook has taken ownership of the issue but are not sharing any information. Shopify devs do not want to share any info because it might look bad on their reputation. ("it's not our problem")
Same problem here. Shopify refuses to help. Points fingers to Outlook
You cannot see what email client people are using. It is an issue in the Outlook software which could also be used by gmail users
It might be related to this issue: https://community.shopify.com/c/shopify-discussions/notification-email-body-blank-in-outlook-desktop-but-normal-in/m-p/1744009/highlight/truewhich shopify so far is refusing to fix and blaming Outlook for
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