We have our URL with 123reg and today we were notified that our customers email were bouncing back, after inspecting we realised the domain has just expired and the site was down.We have renewed this immediately but the site and emails are still down...

we have a normal search bar on our site now but its not great, customers often complain they cant find things and before when typing it used to show what you were searching for underneath before entering but thats stopped. Is there an upgrade or app ...

We are starting to ship outside the UK which means any customers ordering from the EU will be able to buy excluding VAT, we need an app or some work which will automatically deduct VAT from the products once an EU country is selected. We tried an app...

Hi. We are using shopify pay as our card merchant and also have PP integrated, a lot of our customers have been using paypal buy now pay later or paypal credit when checking out however we dont advertise this and feel we could generate more sales. PP...

We are looking for help adding an option at checkout. When a customer purchases a product (we sell high value goods) we would like there to be an additional box for them to tick if they would like to pay £10 more for courier insurance. Can anyone hel...

Thanks, I will look in to it,Do you also have some info on how to reduce the navigation bar? Does this need to be done with the codes?

Ok so we need to remove the primary domain and add it again as if it was new?Wont this affect the downtime on our site if we are waiting for 123-reg to run the new details and validate the domain?

https://ibb.co/jH2rPpfWe have out old domain redirecting to the new one too, as you can see.

Thank you again, I am in the domain settings now. How do I add the domain (without the www.) so it redirects to the correct one?When trying to add it under domain settings it is asking me to register it like normal. Or do you mean domain settings in ...

We have that at the moment, see here: https://ibb.co/XpvkJp5Should we try removing and adding this again? Thanks for the help

Thanks for the heads up, we will shorten that to just 2-3 category links. I think I have found the issue, we are always used to type the URL in with no www. at the beginning, when we add that it is fine. Can we do something to correct that so if a cu...

Thank you. It was by 123-reg and linked, there was issues but we rectified all of those and it seems to be fine now. I will keep an eye on it and see how it goes this week.

So we recently rebranded our site which meant connecting a new domain. It seems to have been working okay the last few days but today I can not access the site on Chrome, I tried in incognito and it worked once and then didnt. I then tried mobile whi...

We are trying to connect an existing domain to our shopify store (changing domain) we have checked everything is correct with 123reg and they have confirmed but it has been 48 hours now and Shopify is showing it not connected and with issues (which w...