After two hours of nightly workaround,  contact with provider, reinstalling order printer, checking other platforms even other connection, all of the sudden order printer works, templates returned. No explanation on what has happened, no message ther...

Met exactly the same problem tonight. Help is throwing the problem overboard.  Serious problem as we cannot make our invoices now! ACTION!!!!

Now that we have been begging to be able - by default - to make changes to a customer's data for so long, is it time to raise the alarm a little louder? Just had another customer with incorrect address, disturbing typo, and we have to report him that...

Have to add a new element. You get suggestions to change the address as Shopify notices there appears to be a problem with the address. By following the suggestion given, the delivery-address alters promptly but the invoice-address stays 'as-it-is' :...

Het instellen van templates voor de nieuwe Order Printer app verliep an sich vlekkeloos, op één ding na, de afbreking aan het einde van een pagina. Keurig neemt Order printer de kopregels over, alleen ergens midden op een volgende pagina. De pagina '...

The latter is no longer available in the Shopify shop, as for the one by Cleveric, what an overkill plus 29 euro a month for a feature that should have been default, correct me if I'm wrong. Unfortunately is not enough for an answer, please add an op...

No solution found. Decided to rest our case.

We're a Dutch firm - and had contact with the Dutch helpdesk. They told us there were multiple complaints on this issue, which they reported to the Shopify developers, who made this promise to restore the function.

I do have good news. Our question is marked as a feature in the legacy version to be restored asap. They have promised me to arrange that pretty soon. Until then, manually or keep on using the legacy version for a while.

Iedere PDF die je wilt opslaan uit Order Printer heeft dezelfde naam, lastig, want je moet de naam dus handmatig aanpassen. Stond in de legacy-versie van Order Printer automatisch ingesteld op het order nr. Hoe en waar pas ik dat aan? Of is de optie ...

In the legacy version of order printer the PDF filename contains the order no and our firmname. Don't remember having added those features, now it simply is Order printer - Shopify and we'll have to add details in order to form a unique name. How can...

Debbie, very relevant!We repeatedly meet customers that aren't able or willing to fill in the right address, for instance forget to give their housenumber,  mistakenly give a wrong postal code, typing errors etcetera.  Should be able to change the bi...