No content to show
User Activity
07-25-2023
I have the same problem with some customers, they receive this error message and nothing they do enables them to checkout. Shopify had issues with the checkout a few months ago, it seems like it is happening again. No acknowledgement or help from the...
07-25-2023
Have seen a few people mentioning it on the forums, and it has been happening to me. Some customers have been unable to checkout for over a week, just getting a checkout error message. This also happened a few months ago and it took a while for shopi...
07-24-2023
Shopify checkout is broken, and not working for many people.
Hi Candyboy, I have also been having trouble with the shopify checkout. Some customers have been having that error for over a week now, and others can checkout fine. I contacted shopify support who gave the usual rubbish about clearing cache etc, and...
07-23-2023
Hi Matty, I have been having this issue as well. Some customers seem to be able to checkout, others can't and just get an error message “There was a problem with our checkout”. Noone at Shopify seems to have a clue about this and it is very concerni...
I have also been having this issue, with customers getting "There was a problem with our checkout”. It is an intermittent problem and when it is happening our sales plummet. Had this issue a few months ago and it seemed to resolve itself, now it is h...
07-15-2023
I do use google ads, can you tell me what you changed to make it work?
I am having this issue too. If shopify can't sustain a working checkout, what is the point of this platform? This has been an issue intermittently for months now.
07-15-2023
I am having this issue again. We will need to switch from shopify if it continues, the checkout is the one thing that needs to actually work or this is all pointless.
Today I have had a few orders where the customer has somehow not paid the full amount. 3 Examples from today. Product costs £84.99, customer paid £82.27.Product costs £79.99, customer paid £76.15 These customers are EU based, and somehow they have pa...
37794348 and 37791120 are the ticket numbers. The customer can't even reach the checkout page, it is when they click "buy". So I believe it is something wrong with shopify itself, not the payment processors necessarily.
Here are some examples.
04-18-2023
Checkout is not working for some customers, they are getting error messages like "Checkout is unavailable". Why have we heard nothing from shopify about this, every time I ask support there is no information given. If checkout is intermittently break...
Here are some screenshots to show the problem
Hi Victoria, Please can you update us on what is going on with checkouts now. I have some customers who are unable to get to the checkout page regardless of browser, cache, mobile/desktop etc. It is also ridiculous that we would have to ask customers...