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The question was asked in 2019 first. Now it's June 2024. The issue is not resolved. When I reported this to Shopify support, they took the below approach as per their training,1. They blamed the third party App.And I brought them the evidence that t...
Hi there,My question exactly, why can't Shopify simply decline such orders? Have you found anything yet?Third party Apps for basic stuff that Shopify should be providing to begin with. Why?Fat commissions, and absence of talented developers coupled w...
Hi @Akibhusen Thanks for your reply. Customer needs to be educated right where the phone number field is. Any note in the next page or another place would not serve the purpose. I wanted to write something to the effect of "we recommend you to provid...
Hi @Akibhusen , I am using 'Basic Shopify' plan.
Hello everyone,I know it's probably a trivial concern, but I have not been able to find an answer. My store's checkout form has a phone number field, which I have intentionally left as "optional". However, I want to tell my customers the importance o...
02-18-2023
This update was overdue. My Facebook Shop and Instagram Shopping were approved about a month after I posted the above. So again, just do what you have to do in terms of settings and wait until it happens. Above points are just the pain points you hav...
02-18-2023
Hi,Not working for me, can you please help? I am using Boost theme. Here is the code I pasted before </body> tag (experimenting with 1900 width) as advised: And here is the resultant policy page:Code change is saved, and navigation linking is fine. T...
11-22-2022
It will not work for someone whose Instagram account is still not approved by Meta. The reason why disconnecting Facebook from Instagram works is because getting approval for Facebook is relatively easy. After disconnecting the two, Facebook may get ...
11-14-2022
While @Shopify need to step up and help merchants, they prefer to take a back seat calling it a "third party issue". Shopify tutorial (trust me, I have seen and read it all) downplay the complexity and severity of this subject - "how to connect your...
11-13-2022
I am experiencing the same issue. Both Shopify and Meta documentation for this extremely important aspect (connecting Facebook and Instagram with the store) is outdated, irrelevant and confusing. I watched tens of video on YouTube to get to this poin...
Hi Miles,The above solution works if you have only one gift card in store. If I have Christmas gift cards, Birthday gift cards and Store gift cards in store, all in different designs, how to extend this code?If a customer buys a Christmas gift card (...
