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The packages I used to send without any issues in terms of size and weight are no longer able to have labels created and be shipped via Sendle after I adjusted the settings to change the pickup location address (Even for small-sized packages, a messa...
Dear Shopify team,I am writing to report an issue with our Shopify store. We have received a number of reports from customers that they are unable to complete payments. This is not isolated to a single customer, but is affecting all customers who att...
07-26-2023
Hi, We have wrongly made a refund to a customer even though the customer already got a chargeback through the bank, meaning we paid the money twice. Please let us know how we can get the money back
05-15-2023
Hi Anindita, Thanks for getting back to me regarding the ongoing issue with our parcels not being picked up for a whole month. Based on your suggestion, it seems like it's time to ditch Sendle and explore other shipping options. You won't believe it,...
Hey there,I've been having trouble with getting our parcel picked up for the past month. I've been bugging Sendle about it for what feels like a million times, but the problem still hasn't been resolved. They even said they couldn't see any pending o...
12-19-2022
Please anybody get back to me on this at your earliest convenienceI'm sort of desperate...
12-19-2022
Hi Blair, Thank you for your reply! Thanks to the option you suggested, which is "Create a duplicate or draft order for the same customer and products (discount the products down to $0 to keep their accounting correct). Create the order and then pur...
12-17-2022
Hi, I’ve been trying to void a shipping label to create a new label because the local courier did not pick up my parcel prepared saying the size of the package stated on the label did not much with the information that they received. However, I "void...