Well, well, well. here's a surprise.The last chargeback has been lost. Despite showing a photo of me dropping the package off at the buyer's house, emails from the buyer stating he'd cancel the chargeback and more. Shopify simply states ''the bank si...

I would also like a reply. As of today it is literally happening again. I verified a transaction, and I Can almost tell you the play by play. I delivered the products by hand, after liasing with the customer and he even confirmed he would cancel the ...

@JaxBags - glad to hear I am not alone. Shopify's transactional partner for their payments is Stripe - yet the experience here is even worse than when it happens with stripe.My response to shopify was very similar to your own and despite being told t...

I'm starting to have serious concerns and dissapointments with the payment procedure, specifically regarding chargebacks. More than once, I've had a customer chargeback - which is one thing, but very limited support from shopify, massive delays befor...