Hi, Our website is https://guineapigsaustralia.com.au/ and our conversion sits on average at 1% . We can get 1000 visitors a day. It is dropping more and more with every week less sales.  Some days it is at 0.3%. What can we do to convert more?  I'm ...

Sorry forgot to add, the error is occurring for Australian customers for products that are cages for example and not the mugs 

Thanks Mike,  I've requested a call back on your website  So I have printify set up as a separate shipping profile. If I add all markets to this profile ideally I will no longer see the issue?  Once I'm done could you please check it? 

Could you do up a loom video of the replication of the error at all? I stuggle to get it on my end in case we need to escalate to a tech? 

Thanks Mike,  I only want printify like the mugs etc for Australia only - if I set for all markets will this resolve the issue? I have made the custom package 100grams.  Are you a shopify partner? Is there anyway we can get this looked at more in dep...

Thanks Mike,  Were you able to view my video?  I checked all these and it looks okay but would be good for someone to look over it all.  I went back and saw this error has been happening since January 2024 in my store. 

The issue was there for 9 months until it was recolved by shopify technicians. I still do not know what the error was. I am now having another error with shipping yet again. Different this time but similar circumstance. 

I have checked the thread here and trouble shooted everything I can. from this thread here: https://community.shopify.com/c/shopify-discussions/my-customers-order-can-t-be-shipped/m-p/2162627?utm_campaign=social_care&utm_medium=community&utm_source=s...

Hi,  I have this error:  Shipping not available Your order cannot be shipped to the selected address. Review your address to ensure it's correct and try again, or select a different address. I have tried to replicate the issue and I cannot but it is ...

Hi everyone,  I am hoping someone can help.  I have the Boost ThemeIt has been optimised using the Thunder App: https://apps.shopify.com/thunder/reviews Ticket number: 37961712Have this error at checkout: The shipping options have changed for your or...

Thank you, I've actually made everything free shipping and it still occurs.No apps. I've removed all discount codes. It happens for every abandonedcheckout I have this error is appearing.I'm at a loss on what more I can possibly do on my end to fix t...

Thank you,I have read through that thread. I don't use an app for our shipping onlymanual rates. I've tried even removing all rates and simply offering freeshipping, still the error occurs almost for every cart.I've tried removing discount codes. Tri...

Hi All,  I have been battling with Shopify for a resolution on this for over 3 days. Sales have dropped over 80%. I have increased abandoned carts. Screen shot of error attached.  Error: The shipping options have changed for your order. Review your s...

Thank youUnfortunately they have done tests and cannot find any issue. They advisedto change the checkout to classic but there is no way I can do this asdefault?

Hi,  Anyone experiencing the error:  The shipping options have changed for your order. Review your selection and try again. Customers cannot check out. Some can check out. Website: https://guineapigsaustralia.com.au/ The issue is the same as others e...