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Just wondering if you found a solution for this?
LOL I gave up on Shopify the first few months I signed up when I realize they don't answer any real questions without reading from a script.
I am lucky that it worked out perfect for me.I think I mentioned in a previous answer, Shopify used to allow you to grab the IP addresses during abandoned checkout but that changed some time ago. Wish they brought it back.We're not only paying a subs...
Hi, each store is different but, this is what I found to work for me. Also, the customer service for Blockify is pretty awesome if you need further assistance. I monitor the Visitor Analytics and attention to the Risk score column. I can range from 0...
In my case, installing the app helped. Shopify's recommended bot preference is totally useless.
Sounds like a google bot. Usually they create a fake email address that follows some logic. You may need to create a filter to block those but, it can be annoying as it is always changing.
I wanted to assist you but, I show that now Shopify made some changes on how to get customers IP address on fake abandoned emails/carts. Now I can't find it. Before, you just had to go to the customer checkout page and there was an option to get that...
Just out of curiosity, how many fake abandoned checkouts are you getting and if you've installed another app aside from Blockify IP
I know right! Shopify takes a percentage of our sales. You would think they should take some responsibility as it's on their servers.
I installed the app, found the IPs from the abandoned fake checkouts and blocked them. So far, almost a year later, things are much better.
Fortunately, after installing Blockify I haven't had any issues. As a test, I turned it off a few times and there it goes again, tons of visits and fake customer accounts and abandoned orders. Shopify made some changes a few months back. Before I was...
I don't think any harm is done. It's probably doing it to crawl your website. I find it annoying because it throws my reporting off. After installing the program and doing some tweaking I no longer receive these fake orders.
I installed Blockify - IP Block app and it works fantastic!
The Google bot I believe I've already identified. It always goes by John Smith, fakexxxx@fakemail.com. It's still unbelievable that Google bot would create 50+ fake orders. Good or bad, it messes with statistics. I understand the crawling aspect, but...
I don't think Shopify plans to do anything. I installed Shop Protector and uninstalled it a couple of hours later. The Shop Protector app did not help in my case. I have over 500 fake abandoned orders created since last night, all using the name rami...
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