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User Activity
02-18-2025
Hi @Fab,
I appreciate the clarification. I will bring this feedback to our shipping and fulfillment teams who are responsible for adding integration support for these types of carrier aggregators.
Thank you,
Shawn
02-06-2025
Hi @Ghostcat777,
Thank you for reaching out.
To better assist you, we need a bit more information.
Could you please provide a screenshot of the settings in question, and where the address is appearing that you would prefer it didn't?
Please e...
02-06-2025
Hi @FabioVerdiani,Thank you for reaching out.There is a uShip connector app available in our app store; I'm not sure if you've tried it yet. However, according to Uship's help documentation, the app utilizes Carrier Calculated Shipping (CCS) for inte...
02-06-2025
Hi @Paul144,Thanks for getting in touch!Setting flat rates at the zip/postal code level to accommodate distinct rates for specific areas, such as the Scottish Islands is something we're looking into.Could you please let me know which subscription pla...
Hi @TheCrystalRanch, appreciate you reaching out.
The Shopify Order Printer app is the best free option for printing documents like invoices and packing slips. It provides default templates with essential information, but as you mentioned, customi...
Hey @SpoilsandLoot,
I believe our new Store transfers feature for Pickup in store may help solve your problem.
This allows your customers to buy items online and have them shipped or transferred to your customer's preferred store for pickup. A ...
Hey @Timo_Krause,
Shopify just rolled out a new feature called Store Transfers, making it easy for you to enable ship-to-store fulfillment from your Shopify admin settings. Now, your customers can buy items online and have them shipped to your st...
Hi @Pikegami
Thank you for bringing this to our attention. We are currently investigating the issue, as we expect ShipStation to support exchanges.
Hi @meganbonesteel. Thank you for your questions.
1. Here are some ideas to reduce return rates during BFCM:
Detailed product descriptions: Provide detailed and accurate descriptions. Use bullet points for key features to make it easy for customer...
Thanks for your question, @SoftwareCW. The most recent changes we've made to return rules is to integrate them with POS Pro. Return rules have been added to POS Pro locations. When creating a return for an item that is outside the return window or id...
Welcome to our last AMA session for our 3-part series, where we'll be answering your questions about all things related to returns management, and how to best prepare your business for the upcoming sales season.
Our dedicated team of Product Manage...
Hi @elinenberg, Thank you for highlighting this behaviour discrepancy between the default invoice/packing slip and Shopify Order Printer. I've brought this to the attention of our development team to investigate.
Hi @Olaeda, thank you for your question.
The ability to track components or raw materials is something we are investigating, but not something we currently support natively. At this time, Shopify's inventory management within the admin is primaril...
